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Maximize your ECC’s efficiency with ASAP

High alarm call volumes. Manual workloads. Telecommunicator burnout.

No matter the size of your center, ASAP reduces the burden on telecommunicators, allowing them to perform their job more effectively and focus on critical emergencies requiring voice communications.

These are just a few of the reasons emergency communications centers (ECCs) are struggling to retain employees in today’s work environment.

ASAP is part of the solution. Not only does ASAP eliminate manual data entry associated with the transmission of alarm calls, it reduces call-taker workload and overwhelm, and it also significantly reduces dispatch times by automating alarm communication, ensuring faster emergency response.

Since inception in 2011, not a single ECC has chosen to leave the platform.

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Interoperability and scalability

Operational efficiency gains

Improved accuracy

Cost-effective solution

Why ASAP

Created By Industry, For Industry

ASAP delivers proven reliability and alignment with public safety’s priorities and requirements. It was jointly developed by the Association of Public Safety Communications Officials (APCO) and The Monitoring Association (TMA) and is built on ANSI standards. And it is supported by 80 percent of the nation’s alarm monitoring centers.

Enhanced accuracy

ASAP automates alarm-to-CAD entry in seconds, eliminating delays from manual processes.  It’s the only standards-based service available that pre-verifies addresses to eliminate misrouted alarms and errors, has seamless CAD incident creation, and reduces the ECC’s liability by ensuring precise dispatch information and improving community trust.

Simplified, cost-effective implementation

ASAP can be implemented into your ECC at a low cost. Our implementation specialists will guide you through each step of the implementation and production use. After implementation, there are no recurring costs, resulting in significant long-term savings and little impact to an ECC’s operating budget.

ASAP can be integrated directly into your ECC’s CAD system without any intervention and the location verification process is handled proactively during implementation.

Proven Reliability

What ECCs are saying about ASAP

ASAP is supported by 80 percent of the nation's alarm monitoring centers, demonstrating industry trust and effectiveness. Hear what ECCs all across the country have to say about their experience with ASAP.

Broome 1
“ASAP saves our 911 staff 20 hours a month in phone calls, allowing them to focus on emergency calls.”
phoenix-police-department-logo-png
“ASAP has helped reduce our overall call volume for our call takers. The whole process from entering the call into CAD, to any updates for the call, the process is seamless. The program does not cause more work for the dispatchers or call takers. It is great technology and every ECC should be using it.”
metro-nashville-emergency-communications-department
“With ASAP, we're making huge strides within our agency. The more alarm companies that come on board, mean more time and more lives saved.”
Broome 1
“ASAP saves our 911 staff 20 hours a month in phone calls, allowing them to focus on emergency calls.”
phoenix-police-department-logo-png
“ASAP has helped reduce our overall call volume for our call takers. The whole process from entering the call into CAD, to any updates for the call, the process is seamless. The program does not cause more work for the dispatchers or call takers. It is great technology and every ECC should be using it.”
metro-nashville-emergency-communications-department
“With ASAP, we're making huge strides within our agency. The more alarm companies that come on board, mean more time and more lives saved.”
Ready to join ASAP?

Become part of the ASAP movement today.

ASAP can be implemented in as little as two months – we will guide you through the entire process.

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