How much is manual alarm handling costing your ECC?

Every routine and manual alarm call takes time to process, delays response, strains telecommunicators, and limits your staff’s ability to focus on higher-priority incidents. ASAP Service redirects alarm calls directly and digitally into the ECC’s CAD system without any intervention.

The ASAP ROI Calculator helps you quantify the impact of manual alarm handling  and clearly see what automation could change for your staff.

Add your ECC's metrics to receive a customized return-on-investment estimate. The ASAP ROI Calculator uses your inputs to project ROI based on customized data. The more value you provide, the more complete and tailored your results will be.

ROI Calculator

Assumptions

  • 75% of alarm traffic will transition through the platform
  • Hold time on admin line: 2 minutes per call
  • Initial telecommunicator processing (first call): 1.5 minutes
  • First follow-on call: 0.5 minute conversation
  • Second follow-on call (post-dispatch debrief): 1.5 minute conversation
  • ASAP Service alarm request processing time: 20 seconds